Software Delivery Policy
Unisam Technologies provides digital services. This policy explains how we deliver software projects, websites, mobile apps, AI solutions, SaaS platforms, project files, access details and support communication through online channels.
Digital Delivery for Software Services
At Unisam Technologies, all services are delivered digitally. We provide software development, AI solutions, SaaS development, web development, mobile app development, WordPress development and related technology services through secure online channels.
Introduction
Since our services are digital, we do not ship physical products. All project work, consultation details, files, access credentials and service deliverables are provided electronically through agreed online channels.
Delivery of Digital Services
Depending on the project scope and agreement, digital delivery may include software files, website access, mobile app builds, SaaS platform access, AI tool setup, design files, documentation, admin panel access, deployment details or project reports.
- Software source code
- Website files
- Mobile app builds
- SaaS platform access
- AI chatbot setup
- Design files
- Technical documentation
- Admin panel access
- Staging links
- Project reports
Project Timelines and Delivery Methods
Our delivery process depends on the service type, project scope, technical complexity, client feedback and approved milestones.
Project Timeline
Project timelines depend on the type of service, features, integrations, complexity, client requirements and approval process. Before starting, Unisam Technologies discusses the expected timeline with the client.
Delivery Methods
Unisam Technologies may deliver digital services through one or more online methods depending on the project type and client agreement.
- Email communication
- Cloud storage links
- GitHub, GitLab or Bitbucket repositories
- Project management tools
- Staging servers
- Live website deployment
- App testing links
- Admin panel access
- Client portals
- Video meetings and consultation calls
Client Responsibilities and Delivery Delays
Timely project delivery depends on clear requirements, client feedback, required access details and smooth communication during the project.
Client Responsibilities
To avoid delays, clients are responsible for providing required information, content, access details, approvals and feedback on time.
- Project requirements and business details
- Brand assets, website content and media files
- Hosting, domain or server access where required
- API credentials and third-party service access
- Feedback, approvals and revision comments
- Required documents, information and payment details
Possible Delivery Delays
Unisam Technologies works to deliver all services within the agreed timeline. However, some factors may affect delivery.
- Changes in project scope or new feature requests
- Late feedback, missing content or delayed approvals
- Third-party service, hosting or server issues
- API, payment gateway or integration problems
- Payment delays or incomplete project information
- Unexpected technical complexity or force majeure events
Revisions, Access and Final Delivery
We handle revisions, access credentials and final project delivery according to the agreed project scope, approval process and payment terms.
Revisions and Updates
Revisions are handled according to the agreed project scope or service agreement. If revisions are included in the project package, they will be completed within the agreed limits and timeline.
Access and Credentials
For websites, software systems, SaaS platforms, dashboards, mobile apps or AI tools, access credentials may be shared after project completion, approval and payment clearance where applicable.
Project Approval
A project is considered delivered when the agreed digital files, access details, deployment, software build, website, app, platform or service output has been shared through the approved delivery method.
Refunds and Cancellations
Refunds, cancellations and payment-related matters are handled according to our Refund Policy, service agreement or project contract.
Since our services are digital and involve planning, consultation, design, development and technical work, refund eligibility may depend on the project stage, completed work, approved milestones and agreed terms.
Questions About Software Delivery Policy?
If you have any questions about this Shipping and Delivery Policy or the delivery of our digital services, contact Unisam Technologies.
- Unisam Technologies
- Unisam Tower, Khadim Ali Road, Sialkot
- office@unisam.tech
- https://unisam.tech
Shipping and Delivery FAQs
These answers explain how Unisam Technologies handles digital service delivery, project files, timelines and client access.
Does Unisam Technologies ship physical products?
No. Unisam Technologies provides digital services only. We do not ship physical products, so courier charges, postal delivery and physical shipping timelines do not apply.
How are digital services delivered?
Digital services may be delivered through email, cloud links, repositories, staging servers, project management tools, live deployment, app testing links or online meetings.
When will my project be delivered?
Delivery timelines depend on the project scope, features, complexity, integrations, feedback process and approved milestones. The expected timeline is discussed before the project begins.
What can delay digital delivery?
Delivery may be delayed by late feedback, missing content, scope changes, third-party service issues, hosting problems, API delays, payment delays or additional feature requests.
When are access credentials shared?
Access credentials may be shared after project completion, client approval and payment clearance where applicable. Clients are responsible for keeping access details secure.
Are revisions included after delivery?
Revisions are handled according to the agreed project scope or service agreement. Additional changes or new features outside the original scope may require extra time and charges.
